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Page: Why is "UNKOWN PREFIX" in greeting
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Formal Greeting Examples Home Why is "UNKOWN PREFIX" in greeting
8 Why is "UNKOWN PREFIX" in greeting
Sarah Poger Gladstone edited this page 2019-05-28 08:26:50 -04:00

This is because the individual contact is missing data.

Data Requirements for individuals (in a couple or single)

The individual contact must have "individual prefix" and/or "gender" filled in.

FYI: Older versions of this extension would assume "Mr." when data was missing.