0 Why is "UNKOWN PREFIX" in greeting

Sarah Poger Gladstone edited this page 2019-05-28 08:26:50 -04:00

This is because the individual contact is missing data.

Data Requirements for individuals (in a couple or single)

The individual contact must have "individual prefix" and/or "gender" filled in.

FYI: Older versions of this extension would assume "Mr." when data was missing.